Decisions equal success-nothing happens until one is made. Businesses make millions of decisions every day. But once in a great while a leader makes a truly game-changing decision that shifts not only the strategy of a single company but how everyone does business.
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From the bestselling author of Drive and A Whole New Mind comes a surprising--and surprisingly useful--new book that explores the power of selling in our lives.
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The fundamental ideas that produce real market value and owner wealth are based on the same “habits” John D. Rockefeller employed to master the oil industry.
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Why do some genius-level leaders seem to drain intelligence and performance out of the people around them, while others stimulate, motivate, and get so much more out of their work associates? Drawing on interviews with more than 150 executives and on her own experience as a former executive at the Oracle Corporation and the former vice president of Oracle University, Wiseman argues that executives fall into two distinct leadership categories: Multipliers and Diminishers.
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In this thoroughly updated and expanded edition, Reichheld, with Bain colleague Rob Markey, explains how practitioners have built Net Promoter into a full-fledged management system that drives extraordinary financial and competitive results.
Practical and insightful, The Ultimate Question 2.0 provides a blueprint for long-term growth and success.
RRP : 37.95 A$
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