Daniel Goleman is well known as the psychologist and science journalist who introduced us to Emotional Intelligence with his bestseller of that name back in the 90s. Emotional Intelligence has been named one of the 25 most influential business management books by Time Magazine.
We spoke to Daniel about his latest book, What Makes a Leader, a collection of his writings for the Harvard Business Review. Daniel shared with us his insights of his many years of research and his thought processes over the years.
Nurturing the traits of emotional intelligence
There are 5 domains of emotional intelligence
- Self Awareness
- Self Management
- Managing relationships effectively
These competencies are learned and learnable and inspiring others is essential to good leadership, if you want to motivate people to give their best. This means helping them feel what it is you are trying to do that matters to them.
There is a paradox of power in leadership in that the higher you go the fewer people will be honest with you. No one wants to tell you what you’re doing wrong. CEO disease is an isolation and it’s helpful if leaders have a peer who knows them well and can be straight with them in feedback.
These neurons tell us subconsciously what the person we are with is feeling and intending. This means our interactions are adept and we can be far more effective. This means leaders are senders of emotion and set the tone in organisations. People feel good and relaxed around a similar leader this translates to increased performance. Anger and fear causes the opposite. Laughter and feeling good is contagious, as are bad feelings. And bad feelings torpedo performance.
The six styles of leadership
Leaders manifest different styles in different situations, four of which are positive the remaining causing negative impact
- Visionary leader
- Coach or mentor
- Leader who celebrates wins
- The democratic leader
- Pace Setter
- Command and control
However there are situations where all of these styles work and situations where they do not and have negative impact. A leader needs a full set of skill in terms of style to effectively lead their team.
For more information on Future Thinkers or to view our interview with Seth Godin go to www.futurethinkers.club
See Dr. Robert Cialdini, LIVE in Australia this May/June 2017. Joined by Director of Influence At Work and Coauthor of bestseller, YES!, Steve Martin, you will come away with the strategies, tools and know how to implement your influence ethically for real, measurable growth. Seats selling fast. Book Now.